1. Check whether you have already changed the password of your user account. Access to Wi-Fi may require a waiting period of 6 minutes after the password change.
2. Close all browser windows.
3. Connect to network: WLAN-SIM.
4. Your browser opens to the log-in portal. If this does not happen automatically, please enter the address manually:

   wlan-login.spk-berlin.de

5. Enter your log-in details. Please use the following:
   • Card number: Your SIM user card number with the addition @sim (e.g. 123456@sim).
   • Password: The new password you have chosen.
6. Click on Log-in. Access to the internet is now possible. The device you have used is now registered for Wi-Fi access for a period of one year. Per user a maximum of 5 devices can be registered.

If you cannot connect to Wi-Fi, please check:

1. Did you select the correct Wi-Fi network?
   • Network: WLAN-SIM
2. If after waking from sleep mode or a restart your computer is not connected to Wi-Fi.
   • Go to the system preferences of your device and reconnect to Wi-Fi.

For other questions please have a look at our FAQs or come to our Wi-Fi support.